Kidde 4+

Detectors and app easy to use and set up

I had a small hiccup when attempting to connect one of the 9 smoke detectors in my home with the app. Called customer support and their suggestion that I put the detector back on the bracket to do the wifi setup did the trick.
I have a few things I’d like to see improved in the app- I look at the air quality data often and love the hourly histogram. It would be great if I could see histogram at hourly interval for a longer than 24 hour window. Also while looking histogram data there’s no label on the view showing what room it is, you have to back up to an earlier screen to see the room name.
Overall this system has features I like over the nest- I can get detectors for smoke, AQI and with or without CO. Since my house is all electric I opted to get detectors that don’t do CO, but I’m very keen on keeping track of AQI since we have a very tight house. Google nest can’t deliver that. All their detectors are combo smoke and CO. No other combinations / choices possible.

Terrible device and app is now paywalled

I got smart detectors with 10 year battery because our old system was due to be replaced. I was out of town and for the last 2 nights I started getting false alarms late at night in the app, followed by phone calls from my angry wife and terrified children. Despite there being no smoke, and the devices being clean as a whistle when I got home, the app was telling me there was "too much smoke to hush" the alarms. They were just installed in April, and there is zero smoke in the house. Today while trying to troubleshoot the app it was updated and now they want me to sign up for a plan to view air quality data that I already paid a premium for when choosing the device. Avoid Kidde products and the app. This is worse than the MyQ debacle, in my opinion.

Regarding the developer response: The detectors are clean. I expected to come home and see dusty sensors but they were totally spotless. There were no aerosols as people were sleeping. If you have to deal with these alarms when a spider farts in the room it's a terrible product that shouldn't be on the market, and the quality certainly isn't worth a subscription. I know you want a sensitive product in order to save lives, but the specificity in detecting smoke vs false alarms is just as critical.

Developer Response ,

If a detector is dirty it may cause a false alarm. Reasons the alarm can sound is due to dust, debris, bugs, insects that can contaminate the sensor of the alarm. To help prevent this clean the unit with a can of compressed air, blow across in a circular motion of the alarm to ensure that there is no dust build-up or bugs/insects that have gotten into the unit. Another possible cause is aerosols or air fresheners in the home, this can trigger the alarm to sound.

The app will show Termperature, humidity, and TVOC for all IAQ devices. If you enroll in the subscription plan you will receive Mold Risk, Weekly Reports and Confort readings as well.

Thank You, Kidde Mobile Support.

Nice product and app - Easy Setup

Our Nest alarm went bad so I looked at this new alarm from Kidde at Home Depot cause it was much cheaper - overall works really well. Setup was easy with the camera scan - like that I can have it set it up for my kids to get notified if there is a fire. Saw some reviews that app was outdated from a while back…looks alright now, it was easy to find settings and everything. Also was ready to connect out of the box - firmware update was kinda annoying but downloaded quick after setup. Will probably add Water leak product soon

Developer Response ,

Thank you for reaching out. We value your input and would like to assist if possible. Please call our Kidde Product Support at 1-877-542-5471. Open Monday through Friday from 8:00 AM - 8:00 PM EST and Saturday 9:00 AM - 3:00 PM EST. Thank You